It is proven that transforming bus terminals in urban places (rather than anonymous non-places) contributes to the creation of cities with a good quality of life. Passengers’ experiences of bus stops and terminals could determine their perception and acceptance of the whole public transport system. The innovations that will be developed and tested in EBSF_2 are expected to improve the passengers’ satisfaction, remove accessibility constraints for all, ease the flow of passengers and hereby optimise dwell time. The research will address also new processes for proposing and discussing design of urban public transport infrastructure with relevant stakeholders.
The implementation of electric buses (clean, high tech appearance, low noise, zero emissions) provides a challenging and appealing opportunity to design concepts and new functionalities for bus stops as well as address interactions between passengers, vehicles and urban infrastructures. One of the innovation potentials identified in EBSF_2 is the indoor stop for electric buses implemented in Gothenburg, to address the users’ perception and interplay between vehicle and infrastructure, such as the charging facilities, safety and technological issues.